Data Protection
At ph365link, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Your Privacy Matters: ph365link is committed to protecting the personal information of all players across the Philippines — from Manila to Cebu, Davao to Quezon City. This Privacy Policy applies to all users of the ph365link website, mobile platform, and related services. By using ph365link, you consent to the data practices described in this policy. Please read it carefully.
1.1 This Privacy Policy ("Policy") describes how ph365link ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you" or "Player") of the ph365link platform, including the website at ph365link.asia and any associated mobile applications or services.
1.2 ph365link operates in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements governing the handling of player data.
1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
1.4 By registering an account, accessing the ph365link platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2.1 ph365link collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (SSS, PhilHealth, UMID, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (including city, province, ZIP code) |
| Financial Data | Bank account details, GCash number, PayMaya account, BPI/BDO/Metrobank account references, transaction history |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps |
| KYC Documents | Copies of government-issued ID, selfie verification images, proof of address documents |
2.2 ph365link does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of responsible gaming self-assessment tools.
3.1 Directly from You. We collect personal data that you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or respond to surveys.
3.2 Automatically. When you access the ph365link platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data helps us maintain platform security, improve user experience, and detect fraudulent activity.
3.3 From Third Parties. We may receive data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and PAGCOR regulatory databases where required for compliance purposes.
4.1 ph365link processes your personal data for the following purposes:
5.1 ph365link processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 ph365link does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:
6.2 All third parties with whom ph365link shares personal data are required to handle such data in accordance with applicable privacy laws and ph365link's data protection standards.
7.1 ph365link retains your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business purposes.
7.2 Specifically:
7.3 Upon expiry of the applicable retention period, ph365link will securely delete or anonymize your personal data.
8.1 ph365link implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, ph365link will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay.
9.1 ph365link uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The following types of cookies are used:
9.2 You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the ph365link platform.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph365link:
10.2 To exercise any of the above rights, please contact our Data Protection Officer via the support channels listed in Section 14. We will respond to all verified requests within thirty (30) days.
Note: Certain data deletion requests may be limited where retention is required by PAGCOR regulations, the Anti-Money Laundering Act, or other applicable Philippine law. We will inform you of any such limitations when processing your request.
11.1 The ph365link platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. ph365link does not knowingly collect personal data from individuals under the age of 21.
11.2 If ph365link becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and return any deposited funds to the source payment method.
11.3 If you believe that a minor has registered on the ph365link platform, please contact our support team immediately so we can take appropriate action.
12.1 ph365link primarily processes and stores personal data within the Philippines. Where data is transferred to service providers or partners located outside the Philippines, ph365link ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act.
12.2 ph365link will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.
13.1 ph365link reserves the right to update or amend this Privacy Policy at any time. The revised policy will be posted on this page with an updated "Last Updated" date. Where changes are material, we will notify registered users via email or platform notification.
13.2 Your continued use of the ph365link platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the ph365link Data Protection Officer:
14.2 You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
Data Protection Highlights
Six core pillars that define how ph365link handles your personal information every single day.
Every connection to ph365link is protected by bank-grade SSL encryption. Your data travels securely — always.
ph365link fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC guidelines for data handling.
We never sell, rent, or trade your personal information to third parties for their own marketing. Your data stays yours.
ph365link has a designated Data Protection Officer to oversee compliance and handle all data privacy requests from Filipino players.
We only keep your data as long as legally required. Once the retention period expires, your data is securely deleted or anonymized.
Access, correct, or delete your data anytime. ph365link responds to all verified data rights requests within 30 days.
Play with Confidence
Now that you know how ph365link protects your privacy, experience the platform for yourself. Fair games, fast GCash payouts, and 24/7 support — built for Filipino players. 21+ only.
Must be 21 years of age or older. Please game responsibly. Responsible Gaming